Tennis Club Intake — Propel IT Solutions

Complete this form before or during the initial consultation with a tennis club. Use it to understand their current setup, pain points, and where Propel IT can add the most value.

Section 1 — Club Details

Club Name

Location

Contact Name

Their Role

Approximate Member Count

How many adult members does the club have?

How many juniors are in the programme?

Does the club have a website?

Section 2 — Current Technology

What software or platforms does the club currently use?

Tick all that apply

Clubspark / LTA platformBooking, membership, court management Tennis Ireland systemRatings, fixtures, national membership Spreadsheets (Excel / Google Sheets)For membership, finances, rosters Email newsletters (Mailchimp, etc.)Communicating with members WhatsApp / group chatsMain comms channel for members or teams Social media (Facebook, Instagram)Public-facing communications Accounting software (Xero, Sage, etc.) Smart Club SolutionsIrish club management platform for membership, payments & comms Nothing formal — mostly manual / paper-based

Any other tools or software not listed above?

Section 3 — Challenges & Pain Points

Where does the club lose the most time each week?

Tick the biggest time drains

Chasing membership renewals & payments Managing court bookings manually Organising fixtures, leagues & ladders Communicating with members (emails, updates) Handling new member sign-ups & onboarding Managing coaching schedules & bookings Tracking finances & club accounts Running events, social sessions, tournaments Volunteer coordination & committee management

What is the single biggest frustration right now?

Has the club tried to fix any of these before? What happened?

Section 4 — Goals & Priorities

What does success look like in 12 months?

Which of these outcomes matters most to the club?

Select up to 3

Save time for volunteers & committee members Grow membership numbers Improve member experience & retention Better financial visibility & reporting Reduce reliance on one or two key people Modernise the club's image & communications Run a smoother coaching programme

Section 5 — Budget & Readiness

Has the club set aside any budget for IT or technology improvements?

Yes — they have a specific budget in mind Not yet, but they're open to investing if the value is clear Very limited — needs to be low cost or phased Unknown — not discussed yet

How tech-comfortable is the committee overall?

Not at all comfortableVery comfortable

How urgent is this for them?

No rushNeed it now

Section 6 — Consultant Notes

Top 3 opportunities identified during this call

Any concerns or blockers to be aware of?

Recommended next step

Send proposal / scope document Follow-up call with full committee On-site visit / system audit Nurture — not ready yet, check back in Not a fit

Additional notes

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Intake Saved

Record captured for this tennis club consultation.
Use the notes to build your proposal.

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